The staff are very friendly and helpful.

Hotel Shirakabaso in Shiga Kogen is an exceptionally nice hotel we have stayed for 6 nights in this trip. Hotel location is excellent. It is easy to go to other ski grounds and to the snow monkey park from the Hasuike bus station. It has ll the facilities we need.
The onsen is nice. The food is excellent. The staff made dinner suitable for us. The food changed every night. The staff are very friendly and helpful. Naoko always smile and speaks very good English. The price is very reasonable, yet hotel is not crowded. We love this hotel and would highly recommend to friends.
Andrew Leung & Karen Leung
Hong Kong
Dec. ’13
Stayed at Hotel Shirakabaso, Shiga Kogen, Nagano