Our stay at Hotel New Wakasa was most enjoyable. All the staff are extremely friendly and helpful. The staff who spoke English(Nami) were very knowledgeable about the town of Nara and made good recommendations about sights to see and places to eat etc. The maps they provided were also very easy to read and helpful. The only recommendations we would have to improve the hotel would be to provide wireless in all hotel rooms.

O.K.
From Melbourne, Australia
Mar. '11
Stayed at Hotel New Wakasa Nara City

Everything was fantastic! Picked us up from the train station and were very helpful the entire time. Beautiful room, wonderful food. The staff was excellent - they even drove us to the nearest food store when the restaurants were closed and we were hungry. I would recommend the Shibu Hotel to anyone. I hope I'll get to come back!

Laura Triplett
From Florida, U.S.A.
Mar.'11
Stayed at Shibu Hotel, Shibu Onsen near Jigokudani Yaen Koen (Monkey Park), Nagano Prefecture

The staff was so sweet and accommodating. Our reservation had been messed up by a 3rd party and the staff did everything they could to get us in a room and have breakfast provided. The staff spoke excellent English. They were all amazing. The massage chairs were so nice! It was very helpful to have a chair with English directions but once you reclined in the chairs you couldn't reach the directions. Thank you so much for the wonderful stay! We have stayed in other Japanese ryokans and no other had such a welcoming staff so fluent in English. It was very comfortable! Thank you!

Rachel Denton
From Texas, U.S.A.
Mar. '11
Stayed at Benten-no Yado Itsukushima, Miyajima, Hiroshima Prefecture.

Staff were fantastic, they were incredibly helpful, even though they did not speak much English they were always so friendly. They drove us to the monkey park which was very helpful. We had both breakfast and dinner in the Inn, they were amazing, the food was so good, I would definitely recommend having at least one breakfast and dinner there. As we were leaving they gave us delicious Fuji apples to take with us which was really nice and made our stay just that bit nicer.

From Australia
Feb. '11
Stayed at Seifu-so, Yudanaka Onsen, Nagano.