When we arrived, we were impressed with the front entrance. We were greeted by friendly staff in traditional dress. We felt very safe. We loved the snow monkeys and walking along the little street. It would be helpful to have staff who speak English, but it was ok. I wish I could speak more Japanese! The room was big and attractive. The view was good.

Shayne and Natasha
From Australia
Apr. '10
Stayed at Shibu Hotel, Shibu Onsen near Jigokudani Yaen Koen (Monkey Park), Nagano Prefecture