The hotel is about 1km from SagaArashiyama JR station, which is about 15 minutes from Kyoto Station (Platform 33- Yes, its a huge station!). The hotel minibus picked us up from the station, but its an easy walk. The hotel staff speak just enough English to explain everything a foreign guest needs to know- about shoes, meals, bedding, the onsens, and local sightseeing. The staff is very respectful and very friendly. The very elderly man who welcomed us and took care of our shoes made me realise immediately that this is a business that cares for its staff. I felt very comfortable from then on. We arrived early, so they looked after our luggage whilst we went out sightseeing, then placed everything in our room ready for us. Similarly, we left late, after two nights, and they brought our bags down from the room, ready for our departure.
After being shown to our room, we were served Green tea (ocha) in the tea ceremony style, with the green tea powder, and the whisk etc. Dinner was magnificent. Our dinner on the second night was completely different to the first night- same with breakfast. I think most people must just stay one night, as at breakfast, most people were being served what we had on our first morning.
I found the thin futon on the tatami gave me a stiff back the next day, but of course, the massage chair and the onsen fixed that.
The whole place is spotlessly clean, but it is not smoke free- and the smell of cigarette smoke can waft through the public areas. The onsen on the roof is newer, and has a great view of the river and the town.
I think Hanaikada offers very good value for money- we paid more in Tokyo for such a meal alone- without accommodation and breakfast.
Stayed at Hanaikada, Kyoto Arashiyama Onsen.